Terms and Conditions
Welcome to Palmera Botanic Garden’s official website, accessible at www.palmera-botanic-garden.com (“the Website”). By accessing or using our Website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before purchasing tickets or using our services.
Website Owner: Palmera Botanic Garden
Location: Bawsher, Oman
Primary Service: Offering online tickets for entry to the mini zoo within Palmera Botanic Garden.
By using this Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.
2.1 Online Ticketing
Tickets for entry to the mini zoo can be purchased exclusively through our Website.
All ticket prices are displayed in Omani Rials (OMR) and include any applicable taxes unless otherwise stated.
2.2 Payment
We accept payments through secure online payment gateways. By completing a purchase, you authorize us to charge the provided payment method for the total amount displayed.
Palmera Botanic Garden is not responsible for any additional charges incurred by your bank or payment provider.
2.3 Ticket Policy
Tickets are valid for the selected date and time slot only.
Tickets are non-refundable and non-transferable except in cases of cancellation by Palmera Botanic Garden.
2.4 Entry Conditions
A valid ticket must be presented upon arrival at the entrance. Digital or printed copies are accepted.
Palmera Botanic Garden reserves the right to refuse entry to any visitor who fails to present a valid ticket or comply with our policies.
3.1 Conduct
Visitors are required to follow all rules and regulations posted on-site and given by staff.
Any disruptive or harmful behavior towards animals, staff, or other visitors may result in removal from the premises without a refund.
3.2 Prohibited Items
Outside food and beverages, weapons, dangerous substances, and any items that may harm animals or disturb other visitors are strictly prohibited.
3.3 Animal Interaction
Interaction with animals is only allowed under staff supervision and as per designated areas.
Visitors are strictly prohibited from feeding the animals without prior authorization.
The mini zoo’s operating hours are subject to change. Visitors are advised to check the Website for the latest updates.
Palmera Botanic Garden reserves the right to close the mini zoo or specific attractions temporarily for maintenance, special events, or adverse weather conditions. In such cases, affected ticket holders may be offered a rescheduled visit.
Palmera Botanic Garden is not liable for any loss, injury, or damage sustained during your visit unless caused by our negligence.
Visitors are responsible for their personal belongings. Palmera Botanic Garden does not accept liability for theft, loss, or damage to items brought to the premises.
By using our Website and purchasing tickets, you consent to our collection and use of your personal information in accordance with our Privacy Policy.
We use secure technology to process transactions and protect your data.
Palmera Botanic Garden reserves the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the Website. Continued use of the Website constitutes acceptance of the revised terms.
These Terms and Conditions are governed by the laws of the Sultanate of Oman. Any disputes arising from these Terms and Conditions or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Oman.
For inquiries or support, please contact us:
Email: palmeraBotanicgarden@gmail.com
Phone: +968 9919 6485
Address: Palmera Botanic Garden, Bawsher, Oman
Thank you for choosing Palmera Botanic Garden. We look forward to welcoming you!
